Testimonials

Just wanted to say a special thank you to you and to Ray who was just outstanding this past weekend for the URI trip to Maine. If you’ll have us back next year, I’d love to book again. Thank you for your professionalism and excellent service. Please pass on our thanks to Ray! – Melissa

“It certainly has been Our Pleasure working with your Company! Helen, your help in arranging & answering all my questions for the shuttle. Such a Great Job! Stephen you were right on top of it getting the info. on my driver for the day. Last but not least Ron, your Professionalism, Concerns, Accountability in the Wonderful Job in handling the situation, keeping me in the loop & transporting our guests back & forth from Roger Williams safe & sound. You truly are a Great Asset to Archway with a wonderful personality to match. If in the future I come across anyone in need of your services you Bet I will recommend you guys!
Thank You All for a Wonderful Job!” – Susann

“Sincere thanks to Archway for providing the delegates to the Dickens Society Symposium with such a good experience! Todd Wroe and Ed Hochwarter, our drivers, could not have been more helpful, professional, and friendly, and the kind and timely assistance we received from Stephen and Helen is much appreciated. I hope to work with you in the future and will certainly recommend Archway without reservation.” – Elizabeth, Department of English, Providence College

“On behalf of my daughter and now son-in-law, I would like to thank you and your company for the fine service provided at their wedding on August 22, 2009. With the uncertain weather, the transportation was a welcome relief to get the photographs done on the beach in a timely manner and get back on time for the reception. I would also like to compliment the bus driver, Dave Gendron, who was courteous, patient, and helpful. It was a pleasant experience and I would recommend your services highly.” – Joyce

“A great, big THANK YOU for the wonderful service that we received from your company! The campers had a fabulous time, and were so excited over riding on such a nice bus! The driver, Paul, was terrific! Please pass on our thanks to the entire crew. It is such a pleasure to deal with such an efficient and friendly company. We will definitely spread the word!” – Karen, Camp Cedarwood at Barrington Baptist Church

“On behalf of the students and chaperones of Somerset Middle School I would like to thank and compliment your team of drivers headed by Mr. Ray Luz, Paul and George for our safe voyage to Philadelphia, Washington DC and back June 8-12, 2009. The drivers were most professional and the busses were in top operational condition. With safety as their foremost concern, the team of drivers worked with our tour escorts from Capitol Tours and myself in making this years experience a most positive and memorable trip. Transporting 149 middle school students and staff can be a challenging experience under most any circumstances and your drivers were far and above the best we have had in our past 15 years of sponsoring the Washington DC 8th grade experience at Somerset Middle School. We look forward to future transportation needs and continued relations with Archway Bus Company. Our school theme is “Pride & Respect” and I hope your drivers and buses experienced this theme through our presence.” – Kenneth

“We have been very pleased with Archway service. The first person you have contact with can make or break a deal. Helen is just excellent – very helpful, supportive and it’s like you have a friend at the other end of the phone. Thanks so much!” – Beverly

“Hello Stephen and Helen -
I can’t help but notice when “Archway” pops up. Recently on TV, with your nicely done ads, hitting just the right tone, and also in Tuesday’s ProJo that you’ll be participating in the Uof Vt environmental standards study. It’s gratifying to see someone – you – make the effort, raise the bar, and do Rhode Island proud.” – Lesley

“We hired Archway for our guest transportation to our wedding. The professionalism and courtesy provided by Helen and Dave (our driver) exceeded our expectations. We’ve already recommended your company to a few of our friends with upcoming weddings! Thank you!” – Matt & Sarah

“I just wanted to drop you a quick note of thanks for your help and the wonderful service that I received from Helen in your office and especially both Archie and Todd our bus drivers. Being in a customer service business myself, I find it completely refreshing to receive the kind of service your company and staff provided. Any means of transport from Cape Cod to New York and back in one day has the potential to be tedious at best and potentially disastrous. The bus provide was excellent and was operated by both Archie and Todd to a high level of proficiency. The trip was smooth and more comfortable than I expected. I have paid more for less in the past, so this truly was a pleasant surprise. I look forward to the next opportunity to do business with Archway again.” – Chris

“I would like to personally thank you for the superior bus service that we received on our trip to New York on November 4, 2008. The bus was impeccable, the driver, Ed Demers was extremely courteous, helpful, and made the trip a very pleasurable experience.

As you may know, I have escorted many ski trips through New England Action Sports and have been riding on buses every Saturday for the last 17 years. It is always a pleasure for me to get on a bus and know that there will be no mechanical or cleanliness issues-that is why I always request Archway buses for my school trips. I also realize that many bus companies are skeptical of high school students and for good reason. I would like to assure you that I keep a tight rein on the students I take with me on my trips.

I just wanted to let you know how much I appreciate your buses and your drivers. I remember the drivers from back in the Pawtuxet Valley days! They have always been the cream of the crop! Thanks again” – Diana

“Helen was great to work with. The bus was used for a wedding and Helen understood when we needed to make last minute changes and really worked with us. It was nice to work with a vendor who DIDN’T add to our stress! Thanks!” – Paul

“Dear Sir, I would like to take this opportunity to tell you about one of
your drivers, Paul Gosselin. We were on a bus trip with him to Canada on
the week of August 25, 2008. This is his third year driving for us. I have
never met a more accommodating person in all my travels. He is loved and
respected by all the people on our bus. We all have such a good
relationship with him that we feel he is part of our group and not just a
driver. He treats everyone he meets with kindness and compassion. Please
tell him “Thank You” from all of us and we expect to see him next year.” -Paul

“Thank you SO much for again being such a great connection for us throughout the college tour experience. Ray was AMAZING. He truly was irreplaceable.” – Allyson

“Dave, the driver was extremely helpful and courteous.
He was both professional and knowledgeable and is a credit to your organization.
Each employee we had contact with was very helpful and professional.

We had a price quote that was lower than yours, but we chose you because of the level of service we received in the process of booking the bus.
The trip could not have been better.” – John

“I have recently returned from a trip to New York City with the 8th
graders from the Marsh Grammar School in Methuen Ma. We were very
fortunate to have Paul and Dave as our bus drivers. They were excellent!
Paul was on my bus and was a terrific sport the entire trip. He was kind
and courteous to the students and chaperones. He was patient in the
traffic (and there was a lot of it!) He truly helped make this trip a
wonderful one! I heard all the same things about Dave from the
chaperones on his bus as well. Please let them know what a great job
they did. We really appreciate it!” -Nancy Shepherd

“A good time was had by all. Just a few words of thanks to
you and to Archway for the professional way your company performed. Please
extend Paul Gosselin our special thanks as he made our trip most enjoyable
and comfortable and taking that extra effort to drop us off at the Pops and
picking us up at the door. One of our members plans to contact you
regarding transportation for an unaffilated trip(s) as a result of this
experience.” – Walter Adamowic

“The Archway staff has always been the best!
Helen has taken care of us with prompt and professional care.
Paul Gosslen who drove for us displayed great professionalism in operating the equipment and knowledge of the area we visited.
The bus was clean and in great shape. I have already made recommendations to other schools. Thank you for bringing us on our trip in a safe and effecient manner.” -MSgt Gallant

“I wanted to let you know what a great trip we had on to the Metropolitan Museum on Friday. Archie was a great driver, who was punctual, friendly and courteous. The students and faculty had a truly memorable trip.

Thank you for your help. It was a pleasure working with Archway.” -Michele Mennucci

“I hope this email finds you well. I wanted to thank the both of you for your service this season. All of the drivers, busses, and logistics were great. The customer service you provide was head and shoulders above the prior company we used. It made for smooth travel – allowing us to focus on games and the task at hand!” – Meredith A. Roth, Providence College Women’s Ice Hockey

“On behalf of the entire management staff at Collette Vacations, I would like to take this opportunity to thank Archway Bus and Ed Demers for a job well done. It is this type of attitude that reflects well for both Collette Vacations and Archway Bus.
o Wonderful company!
o Very prompt and courteous in reconfirming times and locations
o Bus was spotless, roomy, comfortable
o Driver, Ed Demers was very accommodating and punctual. ” – Krystina

“I have chartered busses in the midwest and on the west coast and this was indeed my best experience. This was shared by all of our members.

Helen did an excellent job in setting us up with busses for 3 one day trips (September 13, 14, and 15) and was easy to work with in making changes to our schedules which there were many. Helen also lined us up with a tour guide for the day in Newport which was well appreciated by all.

The busses were on time. The conditions of each bus was excellent. The drivers were great guys. Knowledgable and friendly.

If we hold another reunion in the area I will definetly be calling Archway Bus Transportation again.” – Bill

“Just wanted to pass along that Archway Bus Co. is wonderful! They were
very prompt and courteous yesterday in confirming time and locations of our two
pickups today, and the bus they provided was spotless, roomy and
comfortable! The driver, Ed Demers was very accommodating and punctual.
Our travelers were quite impressed…

They are all in the air according to Delta and on their way to a fabulous
time in Santa Fe.

Thanks for all your patience with me and my first time doing this. It was
nice to know that you were always available for my many questions and
concerns.” – Kathy

“We can’t thank you enough for providing transportation for our wedding guests, and on such short notice! It was such a pleasure dealing with you – a truly ‘hassle-free’ experience!” – Alyce

“Your participation in the Fairytale Boutique Ball at Astors’ Beechwood Mansion in Newport was a great addition to all of the services provided to our girls. Everyone who received transportation on your gorgeous motor coach were extremely thankful and had nothing but compliments about the vehicle and your friendly driver” -Nichole

“Many who had never been on a bus trip were pleasantly surprised!” – Cathy

“Both bus drivers were very kind, caring, and professional. They accommodated us every step of the trip.” – Donna

“Dr. Gray, GRC Director, and I wanted to let you know that we had the opportunity to meet the drivers of the GRC Chartered Buses while working at the Holiday Inn in Boston this year and found all the Archway drivers to be very professional and courteous. We really appreciate this and thought we should pass the comments on to you.” – Darlene